Coffeehouse Specialist HH

We are looking for an energetic, guest-focused Coffeehouse Specialist (Starbucks located inside Hen House) to join our team. In this role, you'll craft high-quality, handcrafted beverages and deliver a welcoming, café-style experience-serving as a daily touchpoint that builds guest connection, supports sales, and keeps our coffeehouse running smoothly.

At Hen House, we're more than a grocery store-we're a team committed to delivering exceptional guest experiences through quality products, strong teamwork, and consistent execution. As part of the Balls Food Stores family, we offer the stability of a locally owned company with deep community roots.

This is a great fit for someone who enjoys a fast-paced environment, takes pride in creating quality beverages, and thrives on connecting with guests while keeping operations efficient and organized.

Key Responsibilities & Job Duties

• Prepare handcrafted coffee, espresso beverages, and food items to company recipe and presentation standards
• Provide friendly, helpful, and respectful guest service at all times to create a welcoming coffeehouse experience
• Engage with guests, answer questions, and make product recommendations to enhance their visit and drive sales
• Maintain a clean, organized, and safe coffeehouse and work area
• Follow all food safety, sanitation, and personal hygiene standards
• Operate POS systems, scanners, and related equipment accurately
• Stock, rotate, and merchandise products using FIFO methods to ensure freshness and minimize waste
• Monitor inventory levels and communicate low or out-of-stock items to leadership
• Stay informed on promotions, seasonal beverages, and store initiatives
• Communicate clearly with teammates and leadership to support smooth daily operations
• Collaborate with other departments to support overall store performance and guest satisfaction
• Assist with cleaning, restocking, and prep work during slower periods
• Support loss prevention efforts and follow company policies and procedures
• Participate in required trainings and continuous learning opportunities
• Remain productive and support store readiness at all times
• Other job duties as assigned

Minimum Qualifications

• Required: High school diploma, GED, or equivalent work experience
• Required: Ability to work a flexible schedule, including evenings, weekends, and holidays
• Preferred: Previous experience in coffee, food service, grocery, or retail environments

Current Openings for Coffeehouse Specialist HH Jobs at Balls Foods